Updates

The following links are for existing customers who wish to have the latest build of our program, or who have lost their setup program. Below them are some of our more frequently asked questions with their answers.

If you wish to try our software before purchasing, please use the links provided on the Home page.

These programs will only work for registered users, and will not operate properly unless the programs have previously been installed using our setup programs. These are service packs or patches only.

UPDATES:

After downloading any update program below, unzip it and and replace your current copy of the program with the new version.

Updated Short Face Sheet Writer Version 6

VERSION 7 and 7.5 REGISTERED USER FILES

Field Contact Version 7.5 Installation File - Use the license sent to you previously to register your program.

After downloading any upgrade program below, unzip it and run the updating program.

Field Contact - Upgrade Version 7 to Version 7.5 (For Registered Users) Instructions to Install the Version 7.5 Update

Field Contact Personal Edition 7.5 to Field Contact Agency Edition Conversion Patch. (Converts Personal Edition to Agency Edition which allows for multiple log in accounts and access control. This program will not function without a password.)

Upgrading your Version 7 database to Version 8 (Instructions in WordPad format)

U3 VERSION REGISTERED USER FILES

Field Contact U3 Version Installation File - Use the license sent to you previously to register your program. This setup includes the update below.

Field Contact - Personal Edition for the U3. Instructions to install U3 Update. (Corrects an error caused by certain U3 devices with malformed serial numbers.)

MISC. FILES

Field Contact Version 8 Help File - We are posting this HTML help file from our up-coming release so that Vista users can view help. Your computer's security may block the display of the topics. To correct this, right-click on the file, select Properties, and select Unblock at the bottom of the window that appears.

Upgrading your Version 7 database to Version 8 (Instructions in WordPad format)

FREQUENT QUESTIONS:

Q. How do I set the date format used by Field Contact?

A: Field Contact uses the date format set by Windows. To change your date and time formats, open Control Panel, then Regional and Language Settings. Once you have changed the formats here, Field Contact will use your new settings.

Q: What password do I use for Field Contact or Police Report Writer Version 7?

A: The original password is kodiak. You may, of course change this once you have logged in for the first time. If you are in Agency mode, then the default account name is also kodiak. For Police Report Writer Version 7 the default account and password are both kodiak.

Q: How do I add more Citizen, Suspect, Vehicle or Property tabs in the Police Report Writers?

A: There are two ways. You can right click on an existing tab in the section and then select Add New Tab from the pop-up menu, or you can use the speed buttons located on the bar just below the Help menu item.

Q: How much do the programs cost?

A: Prices are posted on the Buy Now page which can be accessed by pressing the Buy Now button located at the top of all pages.

Q: Can I buy disks?

A: We do not supply disks for our software. You can create your own disks by copying the installation programs, which you downloaded on our site, on to your own disks. There is an option provided by our credit card processor to purchase a disk for the Police Field Contact program when you pay by credit card. That disk is created and shipped by them, not us.